FAQs

Where can I find your work?

Pieces can only be purchased from my online store at this stage and at the occasional market. I will announce market dates and new work via Instagram and emails.

Where do you ship?

Only within Australia for now.

Online store updates

I will update the online store as I make new work. Handmade ceramics take time. To be the first to know when new work will be available, follow STUDIO ENYD on Instagram and sign up for email updates.

Refunds / returns

Refunds will not be issued for change of mind, so please choose carefully. However, if you have any questions or concerns about your purchase please contact me to discuss. In the event that your order arrives damaged, please email info@studioenyd.com straight away with photos of the parcel and all the pieces in the order.

Information and care

All materials used to make STUDIO ENYD pieces are food safe.

All pieces are microwave safe and whilst all pieces are also dishwasher safe, hand washing is recommended for longevity. Please handle with care to prevent chipping and breakage.

Sometimes some glazes can tend to craze over time. This can happen soon after firing or years later. This is when fine lines/cracks form in the glaze surface (not in the clay body!) This happens when the glaze is under tension. These cracks are very small, cannot be felt and will not affect the durability of the piece. Crazing is sometimes a desired effect!